Shipping policy

National Deliveries

Peachz Mobile Phone accessories will deliver your order to your home or office at most locations within the Republic of South Africa. Delivery to locations regarded by the courier company as remote or a security risk will be rejected and refunded.

Delivery Services

Peachz Mobile Phone accessories uses a trusted, recognised and professional courier company for the shipping and delivery of your parcel to ensure you get it on time. Once we’ve received your order, we’ll send you an e-mail/sms with tracking details. If in doubt, contact us at hello@peachz.co.za

Courier companies do not deliver to P.O. Boxes or the post office, please provide the following information when requested at checkout:

• Contact Name and Number
• Street Address and Street Address (If complex Name of Complex and Unit number)
• City/Town
• Postal Code

Please note that Peachz Mobile Phone accessories  cannot refund any product(s) which were not delivered due to an incorrect address.

Please Note:

• The courier company only delivers during normal working hours so please ensure a person will be home during working hours to receive your parcel or otherwise use your Work Address.
• Delivery to remote areas, plots, farms, mines, power stations, etc. and special deliveries to embassies, government departments, etc. will carry additional surcharges. These additional surcharges can only be confirmed with shipment confirmation, and the customer will be contacted at this time to first effect the additional surcharges payment prior to order confirmation. In the event that the customer is not prepared to pay these additional surcharges, then the order will be cancelled and the customer will be refunded via EFT payment.Delivery times may differ due to COVID-19.
• The Courier Guy can no longer deliver to Lotus Gardens, Atteridgeville or Saulsville due to these areas becoming a highjacking Hotspot. They have a driver that will be going to the Atteridgeville Police Station everyday between 13:00 - 16:00. All deliveries for the above areas will be with him at the Police Station. Please also note that if a parcel has been uncollected for more than 2 days the parcel will be RTS.

 

 Important Points

• Any responsibility of Peachz Mobile Phone accessories  is passed onto the customer/use upon delivery to the address provided and Peachz Mobile Phone accessories is not responsible for any loss or unauthorized use of the products(s) once delivery has taken place. 
• Orders placed after 14:00 on Working Days will be shipped the following day.
• Delivery times specified above may not be applicable if there are unforeseen complications.
• Orders are only shipped during Weekdays and Working Days.
• Orders placed after Friday 14:00 will be shipped Monday morning (Should that Monday not fall on a Public Holiday).